Help centre
Shipping & delivery
Everything about how your order travels from our bench to your wrist.
Order processing
Orders are processed within 1–2 business days. Orders are not processed or delivered on public holidays.
Delivery time
Delivery within Pakistan takes 4–5 business days. Cash on Delivery orders carry a flat Rs 250 delivery charge. Orders paid online in advance (EasyPaisa, JazzCash or bank transfer) get free delivery — choose the matching delivery option at checkout.
Tracking
Once shipped, you receive a confirmation SMS, WhatsApp message or email with tracking details where available.
Delays
Delivery may occasionally be affected by courier delays, weather or public holidays.
Your address
Customers are responsible for providing a complete, accurate delivery address and contact number.
Payment methods
Cash on Delivery (COD) across Pakistan, bank transfer, and mobile wallet payments where available.
Cash on Delivery
Pay the courier on arrival — Rs 250 delivery charge. Pay online in advance for free delivery.
4–5 day delivery
Dispatched within 1–2 working days, tracking shared on WhatsApp.
Safe packaging
Every watch ships in its presentation box inside a protective outer carton.